Support & compliance

Grievance & Privacy Requests

For account, billing, privacy, data-correction, erasure, consent-withdrawal or consumer grievances, contact AlphaMarkex LLP at our support and grievance contact.

Registered address: C/O Ravi Prakash Srivastava, 1429/1, Oro Dental Clinic, Mahuwaria, Mirzapur, Uttar Pradesh 231001, India · GSTIN: 09ACMFA9676Q1Z5

Contact

support@orixhq.com

Please include your account email, organisation/company name and the nature of the request. Do not email passwords, OTPs, Aadhaar numbers, bank passwords or payment-card credentials.

Orix may verify the requester before disclosing or changing personal information. Where the relevant data is controlled by a customer organisation, Orix may route the request to that organisation or assist it with the request.

Complaints are logged and handled within the timeline required by applicable law. Statutory rights and remedies remain unaffected.